​​In the hospitality industry, every employee, from the front desk to housekeeping, shapes the guest experience needs to be screened. With staff accessing private rooms, handling payments, and representing your brand, background screening is critical to guest safety and business protection. Here are the screening best practices for hotels and resorts:

Why Screening Matters in Hospitality

  • Guest Safety: Employees often enter private guest spaces. Screening for criminal history reduces risk of theft or assault.
  • Brand Reputation: A single bad hire can lead to damaging headlines and lost trust.
  • Internal Theft & Fraud: Screen for prior financial crimes to protect assets and inventory.

Best Practices for Hospitality Screening

Tailor Checks by Role

Different roles need different checks:

  • Front desk: Criminal, employment, references, possibly credit
  • Housekeeping: Criminal, drug testing
  • Security: Enhanced criminal, MVR
  • Food & Beverage: Criminal, reference, license verification

Stay FCRA Compliant

Always get written consent, and follow pre-adverse and adverse action steps to avoid legal risk.

Re-Screen Regularly

Re-screen long-term employees every 1–2 years—especially in high-trust roles.

Screen Seasonal & Temp Staff

Even short-term hires access sensitive areas. Use a fast, compliant screening process for them too.

Choose the Right Partner, Like JDP

Look for a provider who understands hospitality’s pace, turnover, and global hiring needs. Lucky for you, you don’t have to look any further than us! JDP offers a variety of screenings from simple (what kind of screenings) to biometric verification with vID.

We pride ourselves on our ability to work at any pace. We can work with your team to reduce turnaround time by owning our own data provider. Even our Client Services team is fast, because we have 100% U.S. based customer service.

Final Word: Safety Is Service

A strong screening program doesn’t just protect guests—it protects your reputation. Make these screening best practices for hotels and resorts  part of your brand’s promise of safety and professionalism.

Need help? JDP offers fast, flexible, and FCRA-compliant background checks tailored for hospitality. Contact us today at www.JDP.com/contact